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FIRE DEPARTMENT STANDARD OPERATING GUIDELINES

  (Links to each of the SOG's are available at the bottom of the page)

March, 2001

The Town of Menasha has a Personnel Policy Manual.  Should an issue arise that is covered in both the Manual as well as the Fire Department SOG., the Personnel Policy Manual will prevail.

Standard Operating Guidelines (SOG's) are a set of organizational guidelines that establish a suggested course of action at the emergency scene as well as during non-emergency duties, to increase the effectiveness of the fire department.  Directives (if so noted) are considered orders and specific policy that must be adhered to.

The Fire Department Standard Operating Guidelines (S.O.G.) are not designed nor intended to limit any member or employee in the exercise of his judgment or initiative in taking the action a reasonable person would take in extraordinary situations which are bound to arise in the fire service.  Much by necessity must be left to the loyalty, integrity and discretion on the members and employees.  To the degree which individual members and employee demonstrate the possession of these qualities in the application of a conscientious discharge of their duty, and to that degree alone, will the fire department measure up to the highest standard required and expected of the fire service.

The SOG's will likely continue to be updated throughout the future as reflected by section dates.  Although many people are credited with their development and revisions, Fire Chiefs Dave McFadden, 1978 to 1987 and Gregg Cleveland, 1987 to 1991, are recognized for the initial creation of the document in 1980.  Fire Chief Donald Cox continued the update process of the SOG's through his tenure 1992- 2000.

Keith K. Kiesow, Fire Chief

OUR   FOUNDATION

Like any great architectural creation, a successful fire department must have a solid foundation.  Our foundation is our members that are dedicated to themselves/their family, the fire department and their community.  Besides strong leaders, our members must be guided by supporting philosophies and management principles.

In 1994 and again in 1997, our Mission Statement was revised to reflect a renewed emphasis on emergency prevention and preparedness through public education. Although not as glamorous and as exciting as fighting the "red devil", the prevention of accidents and fires is how we can be proactive and actually reduce the trauma of fire and medical emergencies in our community.

Also in 1994, three new supporting documents were created to help guide our behaviors and attitudes:

a) Organizational Statement - identifies the Purpose of the department; the services we provide (or do not provide) and the responsibilities of various members.

b) PRIDE Statement - our department represents: Professionalism - Responsiveness - Integrity - Dedication and Excellence

c) Code of Ethics - our actions are guided by our interactions with 1) Each Other 2) The Fire Department and 3) The Community

Our four guiding documents are only meaningful if EVERY member of the department knows, understands and applies the principles set forth in each.  As an example, our diverse work force is what makes us strong but can also weaken the foundation if we fail to follow our Code of Ethics to each other!

Each corner of our foundation is included in the following pages, for your reference and referral.  Help keep our foundation solid and strong!

Fire Chief Donald L. Cox - 8/95             Fire Chief Keith K. Kiesow – 3/01

 

TOWN OF MENASHA FIRE DEPARTMENT STANDARD OPERATING GUIDELINES:

1. EMPLOYMENT REQUIREMENTS

2. ADMINISTRATION 

3. POSITION DESCRIPTIONS 

4. HEALTH/SAFETY 

5. EMPLOYEE APPRAISALS 

6. PROMOTIONAL PROCEDURES 

7. PROGRESSIVE DISCIPLINE  

8. RADIO COMMUNICATIONS 

9. STATION AND VEHICLE MAINTENANCE 

10. REGULATORY COMPLIANCE 

11. FIRE PREVENTION/CODE ENFORCEMENT/FIRE INVESTIGATIONS 

12. TRAINING - HUMAN RESOURCE DEVELOPMENT 

 

EMERGENCY OPERATIONS TABLE OF CONTENTS 

15.01 Notification of Fire Chief 

15.02 Incident Management

15.03 Vehicle Assignments

15.04 Mutual Aid/Standby

15.05 One and Two Family Dwellings

15.06 Multi-Family Dwellings

15.07 Commercial Properties

15.08 Industrial Properties

15.09 High-rise Properties

15.10 Sprinkler/Standpipe Operations

15.11 Non-Hydrant Operations

15.12 Split Hose Lay Procedures

15.13 Vehicle Fires

15.14 Vehicle Extrication

15.15 Helicopter Assistance

15.16 Hazardous Materials

15.17 Confined Space Rescue

15.18 Trench Rescue

15.19 Carbon Monoxide Alarms

15.20 Bomb Scare / Tactical Violence (Terrorism) Operations

15.21 Tornado / Storm Operations

15.22 Emergency Medical Services

15.23 Ice/ Water Rescue

15.24 Outagamie County Airport Mutual Aid           

15.25 Fire Alarm Procedures